If your item has a defect, please contact us within 30 days of purchase. We may ask for photos or details to confirm the issue.
Products received with a manufacturing defect must be reported within 48 hours of delivery.
Non-Returnable Items
- Gift cards
- Opened health or personal care items
- Sale items
- Items returned because you simply don’t like them
How to Return
- To return a defective item, contact us at info@doitstrapped.com to get instructions.
- Items must be unused and in the original packaging.
- You are responsible for return shipping costs. For expensive items, consider a trackable service or insurance.
Exchanges
- We can replace items that are defective or damaged.
- Exchange shipping times may vary depending on location.
Refunds
- Once we receive and inspect your returned item, we will notify you by email about your refund.
- Approved refunds will be credited to the original payment method.
Damaged or Shorted Packages
If your package arrives damaged, opened, or with missing items, contact the shipping carrier immediately and keep photos and packaging for the claim.
Need more help?
Contact us at info@doitstrapped.com for questions about refunds or returns.
